This process is designed to assess your specific practice needs and create a plan that will lead to increased success and profitability. This in-depth evaluation is the first step in implementing real, positive change in your practice. Dental Direction will identify what is working well, what is not, and what needs fine-tuning. Our focus is on exploring potential by discovering the strengths and weaknesses of your entire practice. We will observe you and your team in a “business as usual” environment, using information provided by you in a pre-visit questionnaire to gather relevant knowledge and insight. We will also interview each team member privately to gain their perspective.

At the start there will be 3 consecutive monthly Workshops followed by every other month.  The purpose of these meetings is to customize our systems based on the culture, personalities, and uniqueness of your practice. The meetings will also include role-playing of such things as phone skills, case presentations, closing of cases, handling objections, etc. Your coach comes to your office every other month to work with you and your team. These meetings are a vital component in ensuring the implementation and success of the program and as such, there are no patients scheduled on these days. We will ensure there is total team involvement in the on-site training workshops and that there is commitment on your team’s part to make positive change.

There will be scheduled coaching calls each month with your practice. We will determine who will be on the calls but typically it is the “point person” for the practice and the doctor. The purpose of these calls is to make sure that action plans are being completed, agreements are being kept and to handle other issues.

You will have unlimited access to scheduled events or workshops at locations TBD. The workshops/events will bring in valued partnership to speak on topics related but not limited to dental practices to help increase revenue, through efficiencies.

We will provide you with a spreadsheet that will be completed and emailed to us daily for review. The purpose of this monitoring is to make sure that your numbers are moving in the appropriate direction and to course correct if need be.

Scheduled calls for the practice owner(s) with Valerie to develop customized strategies. There will be an introduction call before the program begins and then calls scheduled each quarter. Topics often include leadership, expansion strategies, and clinical issues.